Rapid Prototype Shipping

Stratasys Direct Express’ shipping promise assumes the following:

  • Accurate STL files must be provided to build properly. The correct unit of measure must be indicated with your quote. The file you upload, and have quoted is the file we will build. Files cannot be larger than 250MB.
  • Stratasys Direct Express currently ships only within the United States and Canada.
  • All orders are shipped via FedEx Priority overnight delivery for a shipping and handling fee of $24.95, available within the continental United States. FedEx Priority only delivers Monday -Friday.
  • FedEx Priority typically delivers between 10:30 a.m. - 12 p.m. to most U.S. addresses, and later in the day for remote areas.
  • Shipping will be subject to change based on location. If FedEx overnight is not available for your area, you'll receive your order with the next available FedEx delivery time. All orders are shipped to the address provided at the time of your order submission. Correct shipping addresses must be submitted. FedEx will not deliver to P.O. Boxes.
  • Orders shipped to Canada may take extra time to clear customs.
  • Friday "Ship Today" orders ship on Friday with a Monday delivery.
  • Smaller parts uploaded early in the day have a higher likelihood of qualifying for "Ship Today". You'll be notified by our quoting system if your part qualifies for a ”Ship Today” build.
  • Please note: Holidays will impact delivery.

Ship Today*

  • "Ship Today" orders ship the same day the order is placed. Orders arrive the next business day. For example, an order placed on Monday would arrive Tuesday morning.
  • "Ship Today" orders must be placed before 5:00 p.m. EST between Monday and Friday. Friday "Ship Today" orders ship on Friday and will be delivered on Monday. Weekend orders are available and will be treated as an order on the next business day.

Ship Tomorrow*

  • "Ship Tomorrow" orders ship the next business day. Orders arrive 2 business days after the order was placed. For example, an order placed on Monday would arrive Wednesday morning. "Ship Tomorrow" orders must be placed before midnight EST between Monday and Friday. Weekend orders are available and will be treated as an order on the next business day.
  • You'll be notified by our quoting system if your part qualifies for a "Ship Tomorrow".

Ship In 2 Days*

  • "Ship in 2 Days" orders ship in 2 business days. Orders arrive 3 business days after the order was placed. For example, an order placed on Monday would arrive Thursday morning.
  • "Ship in 2 Days" orders must be placed before midnight EST between Monday and Friday. Weekend orders are available and will be treated as an order on the next business day.
  • You'll be notified by our quoting system if your part qualifies for "Ship in 2 Days".

Ship Economy*

  • "Ship Economy" orders will ship 8 business days after the order is placed.
  • "Ship Economy" orders must be placed before midnight EST.
  • You'll be notified by our quoting system if your part qualifies for "Ship Economy".

Saturday Delivery

We offer Saturday Delivery at an additional fee of $15.00 when Monday delivery simply won't do. Saturday Delivery is only available for orders set to ship on a Friday, to be delivered Monday. Please make sure that someone is available to receive the package.

Customer Pickup (Valencia, CA ONLY)

Customer pickup is ONLY available at our Valencia, CA manufacturing facility. Orders are typically ready for pick up between 4:00 - 5:00 p.m. the day the order is scheduled to ship. Please contact directexpresssupport@stratasysdirect.com for more detailed information on when your order will be ready for pickup. When coming to pick up your parts, please visit our parent company facility:

Stratasys Direct Manufacturing
28309 Avenue Crocker
Valencia, CA 91355

Go to front lobby and the receptionist will have your parts brought up. We will need your order number. Please note our offices close promptly at 5:00 p.m.

NOTE: You’ll pass our secondary manufacturing facility; please continue to the address above.

*Available shipping options are dependent on a number of factors including order size, machine availability, order time and technology. Not all orders will qualify for "Ship Today" or even "Ship Tomorrow". We will communicate any shipping limitations through our online ordering system.

Welcome ZoomRP customers! Stratasys Direct Express offers all of the same services and shipping options you came to know and love from ZoomRP.com.

More Prototype Choices

  • Advanced Custom Rapid Prototyping
  • Short-Run Production
  • Tooling and Production Parts